Hygiene and our customers' safety are super important, so items sold can't be returned or refunded.

Defective product and returns due to our error

If there are mistakes with your orders, or products arrive defective / damage at the time of receipt, we'll make it right by:

  • sending you replacement product OR
  • issue a refund

We will cover the cost of any return shipping if the product is defective / damage or send mistakely.

Do not hesitate to get in touch with us for size suggestion from our customer service at:

IG: cozylounge.co

Whatsapp: +6011 5407 0623