Terms of Service

Welcome to 𝐜𝐨𝐳𝐲𝐥𝐨𝐮𝐧𝐠𝐞! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General Terms

  • By using the 𝐜𝐨𝐳𝐲𝐥𝐨𝐮𝐧𝐠𝐞 website, you agree to these Terms of Service and any applicable policies, including our Privacy Policy and Refund Policy.

  • We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be posted on this page with the updated date.

  • You agree to use our website for lawful purposes and in accordance with these terms.

2. Account Registration

  • To place an order or access certain features of the website, you may need to create an account.

  • You must provide accurate and complete information when registering for an account, including a valid email address, and keep this information updated.

  • You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account.

3. Product Information

  • We strive to provide accurate and detailed information about our products, including descriptions, prices, and images. However, we do not guarantee the accuracy or completeness of this information.

  • We reserve the right to modify or discontinue products without prior notice.

  • All prices on our website are listed in the applicable currency and include taxes unless otherwise stated.

4. Orders and Payment

  • By placing an order, you are making an offer to purchase the selected items at the listed price.

  • We reserve the right to accept or decline any order for any reason, including issues with payment processing, availability, or pricing errors.

  • Payment is processed through secure third-party payment gateways, and we accept various payment methods, including FPX onling banking and other methods as specified on our website.

5. Shipping and Delivery

  • Once an order is confirmed, we will process and ship it to the address you provide. Delivery times may vary depending on your location and the shipping method selected.

  • You are responsible for providing accurate shipping information. If an order is returned due to incorrect or incomplete shipping information, you may be liable for additional shipping costs.

  • Any import duties, taxes, or additional fees for international shipments are the responsibility of the customer.

6. Returns and Refunds

  • Our Return Policy outlines the procedures for returns and exchanges. Please review this policy before making a purchase.

  • Items that do not meet our return criteria, such as intimate apparel (panties, nipple cover etc.), cannot be returned or exchanged unless defective.

7. Intellectual Property

  • All content on the 𝐜𝐨𝐳𝐲𝐥𝐨𝐮𝐧𝐠𝐞 website, including but not limited to text, images, logos, graphics, videos, and trademarks, is the property of 𝐜𝐨𝐳𝐲𝐥𝐨𝐮𝐧𝐠𝐞 and is protected by copyright and intellectual property laws.

  • You may not use, reproduce, or distribute any of our content without prior written consent from us.

8. User Conduct

  • You agree not to engage in any activity that could harm, disrupt, or negatively affect the functioning of our website, including hacking, transmitting malware, or interfering with other users’ ability to enjoy the site.

  • You may not use our website for fraudulent or illegal activities.

9. Limitation of Liability

  • To the fullest extent permitted by law, 𝐜𝐨𝐳𝐲𝐥𝐨𝐮𝐧𝐠𝐞 is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website, products, or services.

  • We are not responsible for any losses or damages resulting from unauthorized access to your account or payment information.

10. Governing Law

  • These Terms of Service are governed by the laws of Malaysia. Any disputes arising from these terms will be resolved in the appropriate courts in Kuala Lumpur.

11. Termination

  • We reserve the right to suspend or terminate your access to our website or services at our discretion, without notice, if you violate these terms or engage in unlawful activities.

12. Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us at:

𝐜𝐨𝐳𝐲𝐥𝐨𝐮𝐧𝐠𝐞
Email:cozyloungee@gmail.com
Phone: 0111 9494 953